Terms & Conditions

Returns & Exchanges

All products sold at  www.zairasarthouse.co.uk are verified by us as the genuine article. ZAIRA'S ARTHOUSE is confident you will be satisfied with your purchase. However if not, please return the piece within 14 calendar days of receipt. As long as the piece is unused, unopened and is returned within the original packaging alongside original proof of purchase, ZAIRA'S ARTHOUSE is happy to exchange items purchased instore for store credit. 

Shipped artworks can be returned to us via post and refunded minus the initial shipping and packaging cost. ZAIRA'S ARTHOUSE cannot accept responsibility for loss or damage to returned goods whilst in transit. If you do have to return any item, kindly use a trackable system such as a parcel delivery or courier service. 

...Returns & Exchanges

Hand finished works are non-refundable.

If you have any problems with your order or wish to cancel/exchange an artworks please contact us to arrange a refund, replacement or exchange. These terms and conditions do not affect your statutory rights as a consumer.

All orders found to be faulty or not as described will be exchanged or refunded in full.

All refunds will be processed in GBP. We cannot be held accountable to changes in exchange rates. 

Payment for Goods & Delivery Charges

ZAIRA'S ARTHOUSE can only supply goods that are ordered online via the website or email. All payments, including shipping costs, must be paid by credit, debit card, or paypal. ZAIRA'S ARTHOUSE will not accept any other form of payment. All transactions are completed on a secure server. ZAIRA'S ARTHOUSE is not responsible for parcels damaged during shipping. ZAIRA'S ARTHOUSE is not responsible for international duties or taxes. All international duties and taxes in relationship to your order are the responsibility of the purchaser.

Delivery Times & Prices

UK deliveries will take up to 10 working days. The delivery times for hand finished prints may vary and will be communicated on a case by case basis. All UK parcels are shipped via the 1st Class Recorded ‘Signed For’ service. Prices are as stated on the website and are subject to change at any time without notice. 

Intellectual Property Rights

The rights in the designs and content of this website are owned by ZAIRA'S ARTHOUSE. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without permission. All trademarks, product names and company names or logos featured on this website are the property of their owners.

Third Party Links

In an attempt to provide increased value to our visitors, ZAIRA'S ARTHOUSE may link to sites operated by third parties. However, even if the third party is affiliated with ZAIRA'S ARTHOUSE. ZAIRA'S ARTHOUSE has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ZAIRA'S ARTHOUSE. These linked sites are only for your convenience and therefore you access them at your own risk.


 ZAIRA'S ARTHOUSE is unable to provide any warranties in relation to the goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Sale and Supply of Goods Act 1994. 

Variations in Artwork Sizes

All artwork dimensions listed on the website are intended to be as accurate as possible. However, sizes can vary from print to print. Please do not purchase pre-made frames in advance of receiving an artwork. We cannot be held accountable for any costs incurred.


Zaira’s ArtHouse acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share any personal information with anyone and certainly will not sell it to others. 

Availability of the Website & Goods

 ZAIRA'S ARTHOUSE will use all reasonable endeavours to ensure that the website does not have any problems and that the goods displayed are available. However, we cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the case of an ordered item becoming out of stock, items will be allocated on a time-ordered basis and a full refund offered to all excess orders. 

Typographical Errors

 In the event that a ZAIRA'S ARTHOUSE item is mistakenly listed at an incorrect price, ZAIRA'S ARTHOUSE reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ZAIRA'S ARTHOUSE reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ZAIRA'S ARTHOUSE shall issue a refund in the amount of the incorrect price. 

Right to alter Terms & Conditions

The ZAIRA'S ARTHOUSE website is constantly changing and these terms and conditions may be updated from time to time. ZAIRA'S ARTHOUSE reserves the right to change the terms and conditions without notice.

Thank you for taking the time to read this